Get In Touch
Have a question about a product, an order you’ve placed, or looking for custom work? Click the button below to fill out our contact form and we’ll get back to you as soon as possible!
Here we’ve compiled some of the most commonly asked questions. If you still need assistance, or your question is not answered here, please don’t hesistate to use the contact form at the bottom of this page to reach out. We’d be happy to assist you!
How long will it take to get my order?
Lead times vary depending on the item, however most items such as non-custom wall art and custom split monograms are shipped within 2 business days.
Custom work such as custom firepits and BBQs may take up to 5 business days to ship.
How do I display my item?
Unless otherwise stated, none of our pieces come with mounting holes. They can however be added at your discretion. Simply mention it in the order notes on the checkout page. We use a thin gauge of metal to reduce the weight of our products, so they can be hung with black or transparent hooks.
Some larger piece have welded tabs on the back of the item to allow them to protrude from the wall slightly. This will be specified in the product description.
Items such as firepits and BBQs do not have mounting options.
What paint do you use on your products?
Everything that leaves our shop is coated in a durable powder coat to ensure they do not rust and can withstand all elements in Canada.
All of our items can be used indoor or outdoor. The choice is yours!
What If I don't like what I ordered?
Customer satisfaction is our top priority. We’re confident in the work we do and as a result, we offer a 100% money- back guarantee.
If you’re not happy with your purchase, please use the contact form below, or alternative e-mail us at email@example.com to rectify the issue.
Do you have a storefront?
We do not currently have a publicly-accessible storefront.
If you’re looking to see some of our work in person, you can come visit us at the numerous home shows across Ontario throughout the year. Subscribe to our newsletter and follow us on social media to see where we’ll be!